Payment Policy

Effective Date: December 31, 2024

At IconicHato, we aim to make the payment process seamless and secure for all customers. This Payment Policy outlines the payment methods we accept, billing practices, and security measures to protect your financial information. By making a purchase on https://iconichato.net/, you agree to the terms below. For any questions, contact us at info@iconichato.net.

Accepted Payment Methods

We accept a variety of payment options to ensure convenience:

  • Credit and Debit Cards: Visa, MasterCard, American Express, and Discover are accepted.
  • Digital Wallets: We support Apple Pay, Google Pay, and PayPal for faster checkout.
  • Bank Transfers: Available for select orders; additional processing time may apply.
  • Gift Cards and Promotional Codes: Apply these at checkout to receive applicable discounts.

Payment Processing

  • Authorization: All payments are subject to verification and authorization by the payment provider. Orders will not be processed until authorization is complete.
  • Currency: All transactions are processed in USD. If you are purchasing from outside the United States, your bank may charge additional currency conversion or international transaction fees.
  • Invoice: Once payment is successfully processed, you will receive an email confirmation with your order details and invoice.

Security Measures

Your payment information is handled securely through trusted third-party payment gateways:

  • SSL Encryption: All transactions are encrypted using Secure Sockets Layer (SSL) technology to protect your data.
  • PCI Compliance: We comply with Payment Card Industry (PCI) standards to ensure the safety of your financial information.
  • Fraud Prevention: Orders flagged for potential fraud may be held for additional verification. We may contact you for further details to ensure transaction legitimacy.

Failed Transactions

  • Common Issues: Payment failures may occur due to insufficient funds, incorrect card details, or restrictions set by your bank. If your payment fails, please verify your details and try again.
  • Customer Support: Contact us at info@iconichato.net if you experience persistent issues during checkout.

Refunds and Adjustments

  • Refunds for canceled or returned orders will be issued to the original payment method. Please allow 5-7 business days for processing.
  • Adjustments for overcharges or duplicate payments will also be refunded promptly.

Customer Responsibilities

  • Ensure the payment details provided during checkout are accurate and up to date.
  • Monitor your email for order and payment confirmations.

Changes to This Policy

We may update this Payment Policy periodically to reflect changes in payment practices or legal requirements. The effective date above reflects the latest revision. Please review this page regularly for updates.

Contact Information

For assistance with payments or related inquiries, please contact us at:

IconicHato
3256 Wendlyn Way
Edgewater, Maryland(MD), 21037
Phone: (410) 956-3407
Email: info@iconichato.net